Extendicare USA:
Tendercare Mount Pleasant
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Points of Difference

Living Moments
The Living Moments Program is a comprehensive program designed exclusively for those with Alzheimer’s and dementia. The program consists of very specific standards that need to be in place to ensure the best quality of care for the individuals who have Alzheimer’s/Dementia. These standards are: 

  • Specific admission criteria for the unit
  • Daily activity programs designed to be individual to the needs of every resident
  • Clinical assessments that assist the staff with taking care of the specific needs that these individuals have
  • Program coordinator who is responsible for the entire unit
  • Staffing requirements
  • 14 modules of specific training mandated by the Living Moments program for all staff
  • Flexible and participative dining program

These standards ensure that we are not only providing a dementia unit but one that is required to have certain key components as recommended by research and evidence based outcomes for those individuals with Alzheimer’s and dementia. We call the unit “Living Moments” as we acknowledge that these individuals are truly “living in the moment” as their memories are more difficult to remember. We cherish the moments that we have everyday with the residents on the Living Moments unit. By finding out their life story we are able to treasure the moments that we are with them.

96% family satisfaction rate

New renovations
We recently completed total renovation of two units and we are beginning complete renovations of each patient's room.

Enhanced Dining Program
We are in the process of developing an Enhanced Dining Program for our patients that will offer more choices on when they eat their meals and when they are served.

CareTracker
CareTracker is a unique data collection and reporting system that helps our team of healthcare professionals improve your quality of care. We are now able to have a clearer picture of your individual needs, desires and care plans.

Eden concept facility
The Eden Alternative concept was developed by Dr. William Thomas. This concept creates a more homelike environment by allowing the residents to provide care to animals and plants, and develop "neighborhoods" within the facility.

Accelerated Care Plus  (Click Here for a Brochure)
Accelerated Care Plus (ACP) is a modality driven rehab approach that provides clinical tools focusing on the complex medical needs of the elderly. ACP uses a collaborative, multidisciplinary approach to provide safe, non-invasive, drug-free treatment interventions. This treatment approach uses state of the art physical agent modalities such as ultrasound, electrical stim, and infrared therapy as an adjunct to traditional treatment, in order to more efficiently and comprehensively rehab our geriatric patients. Specific programs include, but are not limited to,: Stoke Rehabilitation, Incontinence, Wound Care, Falls and Balance, Contracture Management, Carpal Tunnel Syndrome, Joint Replacement, and Peripheral Neuropathy.

Respite Care  (Click Here for a Brochure)
Caregivers face many challenges and can easily neglect their own health and well-being when they are involved with their loved one's needs. And while no one can care for your loved one like you do, it helps to know that there is a safe, active and supportive environment that can take the pressure off you. Our Respite Care program strives to offer complete, unconditional support for you and your family by providing short-term, temporary care to give you a break from the daily routine of caregiving. Whether you want to take a family vacation, or just a few days of time off, we can customize a schedule to meet you and your loved one's needs.

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